Definition
The tenant ledger is the same record as the rent ledger, framed from the resident's side: every charge raised against them, every payment received, and the resulting balance over the life of the tenancy.
The running record of charges, payments and balance for a specific resident.
The tenant ledger is the same record as the rent ledger, framed from the resident's side: every charge raised against them, every payment received, and the resulting balance over the life of the tenancy.
The tenant ledger shows rent, a late fee, a partial payment, and the running balance, in the order each event happened.
Residents dispute balances, not systems. A ledger a resident can read in their portal answers most questions before they become a phone call, and it is the same document you would produce if the balance were ever formally contested.
Give residents live access to their own ledger. Label charges in plain language — 'August rent', not a code — and show the payment method and date received on each credit. Keep the tenancy's full history rather than only the current lease term.
Hiding the ledger from the resident, using internal codes nobody outside the office understands, and starting a fresh ledger at renewal so prior balances disappear.
Additional rent means charges beyond base rent that the lease enforces as rent. What it covers, why the label matters, and how to bill it.
Applicant screening verifies credit, income, rental history and references. How uniform criteria work and where fair-housing risk sits.
Cap rate is net operating income divided by value. How to calculate it, what it tells you, and where the number gets distorted.
CAM is a commercial tenant's pro-rata share of shared-space costs. How estimates, reconciliation and caps work in practice.
Delinquency is the state of being past due on rent. How aging buckets, late fees and escalation work without heading straight to eviction.
Escrow is money held by a third party until a condition is met. What it means for deposits, rent disputes and closings.
$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.
Explore Ayillo