Overview
Communication that lives on the record protects both sides. Personal text threads disappear the day the phone dies.
Communication that lives on the record protects both sides. Personal text threads disappear the day the phone dies.
Keep one-to-one conversations on the record with replies routed back to the staff member who wrote them, and use broadcasts for one-to-many with an audience derived from the property hierarchy and frozen at send time.
Communication that lives on the record protects both sides. Personal text threads disappear the day the phone dies.
Resident communication fails in two ways: it happens on someone's personal phone and disappears, or it goes out to the wrong audience because the list was hand-built.
Deriving an audience from the hierarchy — this building, these units, these active leases — and snapshotting it at send means the record shows exactly who was told what, which is what matters when a notice period is questioned.
1. Route everything through the portal or the platform's messaging. 2. Respond to non-emergencies within one business day. 3. Emergencies get a phone call. 4. Retain all communication with the resident record.
As an escalation for urgent, time-bound things — an emergency entry, a shut-off. Routine notices belong in-app and in email, where cost and annoyance are lower.
Give every resident a portal for rent, maintenance, documents, and lease renewals — no separate app needed.
How add-on modules — screening, accounting, resident portals, websites — push the real price of property management software far above the base plan.
Migrate properties, units, leases, and residents into a new platform without losing data or continuity.
The step-by-step to migrate from spreadsheets to a real property management system without losing history.
Move leases, deposits, ledgers, vendors, and keys to a new manager without losing a rent cycle.
The management agreement, trust account setup, property data, and the first owner statement.
$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.
Try Ayillo30 days free. A card in your own name is required to start — we place a refundable $1 authorization to confirm it, and release it right away. Cancel any month.