Overview
A work order is a request with a decision attached: who's doing the work, what the scope is, and what it should cost.
A work order is a request with a decision attached: who's doing the work, what the scope is, and what it should cost.
A good work order says what is broken, where exactly, who authorised it, what it may cost before approval is needed, and how access happens. Anything vaguer produces a second visit.
A work order is a request with a decision attached: who's doing the work, what the scope is, and what it should cost.
Second visits are the most expensive line in maintenance, and nearly all of them come from a work order that lacked a unit number, an access instruction, a photo, or a spend limit.
The spend limit matters most. Without a not-to-exceed amount, the vendor either stops to ask and burns a trip, or proceeds and hands you an invoice nobody approved.
1. Convert the request to a work order. 2. Assign the vendor or tech. 3. Write the scope in one paragraph. 4. Set the budget or approval threshold. 5. Notify the resident with an ETA.
Whatever you would approve without thinking. Below it the vendor proceeds; above it they call. Setting it explicitly is what prevents both the stalled job and the surprise invoice.
Take a request, assess urgency, dispatch a vendor, and close the work order with a real audit trail.
Match the right vendor to the trade, budget, and property — with a paper trail.
Move-in, mid-lease, and move-out inspections with photos — an audit trail for every property.
A vendor list, scope discipline, and photo requirements turn ad-hoc calls into a running maintenance operation.
A turnover sequence that gets a unit rent-ready in days: scope, schedule, inspect, list.
Define what counts as an emergency, who answers, and what gets authorized without waiting for approval.
$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.
Try Ayillo30 days free. A card in your own name is required to start — we place a refundable $1 authorization to confirm it, and release it right away. Cancel any month.