Overview
CAM disputes come from opaque math. Publish the pool, the pro-rata share, and the reconciliation and the disputes disappear.
CAM disputes come from opaque math. Publish the pool, the pro-rata share, and the reconciliation and the disputes disappear.
Manage CAM by defining the pool of recoverable expenses in the lease, allocating it by a stated method such as pro-rata square footage, billing monthly estimates, and reconciling to actuals annually with backup.
CAM disputes come from opaque math. Publish the pool, the pro-rata share, and the reconciliation and the disputes disappear.
CAM disputes come from two places: expenses in the pool that the lease does not allow, and an allocation the tenant cannot reproduce. Both are prevented by writing the method down and showing the arithmetic.
The annual reconciliation is where trust is built or lost. Tenants with audit rights will use them, and the reconciliation should survive that.
1. Define the expense pool and any exclusions in the lease. 2. Compute each tenant's pro-rata share from rentable square footage. 3. Bill monthly estimates based on the prior-year actuals. 4. Reconcile annually and issue a credit or a true-up invoice. 5. Share the reconciliation statement with supporting expense detail.
Only if the lease says so, and often only amortised over useful life. Check the specific lease language rather than a general practice.
From signed lease to first day of tenancy — the checklist for onboarding a new resident cleanly.
Draft a lease that captures the essentials, respects state law, and can be signed on a phone.
Renew a lease on time without turning it into an eviction risk.
Hold, itemize, and return security deposits according to state law — with the paper trail to prove it.
Move-in day, done right: keys, inspection, welcome, and the ledger reflects reality.
Move-out inspection, itemized deductions, and deposit return within your state's timeline.
$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.
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